LEGAL

Privacy Policy

Last updated: 25 August 2026

1. Information we collect

When you contact JOLLYTRIP INDIA or submit an enquiry, we may collect information such as your name, school or organisation, phone number, email address, trip requirements and other information you voluntarily provide.

2. How we use information

We use submitted information to respond to enquiries, prepare trip proposals, coordinate requested services, communicate about bookings and provide relevant service updates.

3. Calls, SMS, IVR and RCS

Where you provide the required consent, your phone number may be used for phone calls, IVR, SMS and RCS communications relating to account or enquiry updates, activities, service information, offers and promotions. You can opt out of promotional communications at any time using the available opt-out mechanism or by contacting our support team. Service-related communications may continue where necessary.

4. Data sharing

We may share relevant information with service providers or partners where reasonably necessary to deliver a requested trip or service, subject to appropriate contractual or operational safeguards. We do not intend to sell personal information as a standalone product.

5. Data security

We take reasonable administrative and technical measures to protect information. No internet transmission or storage system can be guaranteed to be completely secure.

6. Retention

Information is retained only for as long as reasonably necessary for the purposes for which it was collected, legal obligations, dispute resolution and legitimate business requirements.

7. Your choices

You may contact us to request access, correction or deletion of personal information, subject to applicable law and legitimate record-keeping requirements. You may also withdraw promotional communication consent.

8. Contact

For privacy questions or requests, contact hello@jollytripindia.com.